Shipping Policy

Hier is de Engelse vertaling met Evelyn & Rose Toronto als bedrijfsnaam:

Below you will find the average delivery time for all our packages:

Once an order has been placed, we require 1 - 3 business days to process it. On weekdays, this usually takes one business day, but if you place your order on a Friday evening or during the weekend, it may take slightly longer.

Once your order has been processed, it will be shipped, and the average delivery time is 8 - 12 business days.

We strive to make the ordering and delivery process as simple as possible for our customers. However, if you have any questions or additional comments, please do not hesitate to contact our customer service team. Below we explain how your order is processed and delivered.

Placing an Order

The ordering process at Evelyn & Rose Toronto has been designed to be as simple as possible. First, go to the product page and add the desired product to your shopping cart. You can do this by clicking the black “Add to Cart” button.

It is important to check that you have selected the correct product variations. Once everything is correct, click the “Proceed to Checkout” button.

On the information page, you will need to enter the correct address details. Please carefully check that all information has been entered correctly. Once this is completed, click the “Continue to Shipping” button.

On the shipping page, you will have the opportunity to review your address details once again. You will also see that every shipment is sent completely free of charge. As a token of appreciation to our customers, we always cover all shipping and delivery costs.

You can now continue by clicking the “Proceed to Payment” button.

Payment Methods

At checkout, you can choose from several payment methods. All payment methods on our website are SSL-encrypted, which means you can always rely on a secure payment environment.

  • Credit Card (AMEX, Mastercard, Maestro, Visa)

  • PayPal

  • EPS

  • Sofort

After selecting your preferred payment method, click the “Complete Order” button. You will then be redirected to the selected payment provider. Follow the instructions on that page to finalize your order.

If you experience any issues with your order, you can always contact us for assistance.

Shipping Costs

We cover the shipping costs for every order. All of our products are delivered to your home completely free of charge. There is also no minimum order quantity required.

Shipping Your Order

Have you found the perfect outfit or accessory on our website? Then of course you want to enjoy it as soon as possible. That is why we ensure that your order is processed and shipped as quickly as possible.

To maintain fair prices for our products, we have chosen to consolidate shipments and send them in larger batches once the minimum shipment volume has been reached.

We appreciate your understanding and willingness to help us create a better and healthier world.

Please Note: Like many other online stores, we are currently experiencing high order volumes, and delays may occur due to increased pressure on logistics networks. Please take this into account when placing your order. We are, of course, doing everything possible to dispatch your order as quickly as possible.

To ensure that your order is shipped today, please contact us via email. Our customer service team will be happy to help you find the best solution.